POSITION - BI-LINGUAL CASE MANAGER (SPANISH SPEAKING)
To apply visit bit.ly/casemgr13
The Office of Los Angeles City Councilmember Hugo Soto-Martinez is seeking a capable and passionate candidate for the position of Case Manager in the District Office (DO). We’re looking for a dedicated individual who loves working with the community, has great customer service skills and who can multitask. We need someone who is emotionally mature, a good problem-solver, and an excellent communicator. We are looking for an individual who is ready and eager to join a very busy, hard-working team focused on getting things done for the District.
The ideal candidate should have experience with handling busy phone lines, a knowledge of or background in city government, demonstrated an excellent ability to communicate in writing, be detailed-oriented and a self-starter, have good judgment, be a great team player and a strong ability to achieve established goals.
Main duties and responsibilities include but are not limited to the following:
Answering main phone line and voice messages received in the District Office
Providing assistance and direction to constituents that seek services in person at the District Office
Receiving, directing constituent requests and cases to field deputies, as well as responsible for managing some cases directly
Ensuring that case management data base is up to date
Receiving and responding to correspondence or directing it to the appropriate staff
Assisting operations staff in maintaining inventory of office supplies/equipment in District Offices
This position will be located in either the Echo Park or Hollywood district office
Ideal qualifications include:
1+ years experience working as a case worker or case manager with an elected office
Willing to to attend events/meetings outside of business hours
Current California Driver’s License and auto insurance are necessary for occasional assignments requiring use of city vehicles
The position is full-time and exempt from civil service. Salary range is $64,000 - $70,000, commensurate with experience.
To apply visit bit.ly/casemgr13
In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf.
The City of Los Angeles values diversity, equity and inclusion in its workforce. We encourage any and all qualified individuals to apply, regardless of their racial or ethnic background, sex, gender identity or any other protected background.
Field Deputy
To apply visit bit.ly/fielddep13
The Office of Los Angeles City Councilmember Hugo Soto-Martinez is seeking a capable and passionate candidate for the position of Field Deputy in the District Office (DO). We’re looking for a dedicated individual who loves working in the community, has great people skills and can multitask. We need someone who is emotionally mature, a good problem-solver, and an excellent communicator. We are looking for an individual who is ready and eager to join a very busy, hard-working team focused on getting things done for the District.
The ideal candidate should have experience with handling busy phone lines, a knowledge of or background in city government, demonstrated an excellent ability to communicate in writing, be detailed-oriented and a self-starter, have good judgment, be a great team player and a strong ability to achieve established goals.
Key Duties and Responsibilities include:
Having a deep understanding of Council District 13 and, especially, their assigned geographic area including key organizations, key leaders, assets and priority needs of constituents.
Proactively engaging, communicating with, and building relationships with constituents and community groups by attending neighborhood council and other community meetings, meeting with community organizations (their leadership, members and/or activists), and meeting with key stakeholders one-on-one.
Responding to constituent requests in a timely and satisfactory manner, including fielding, replying to, and relaying constituent requests, concerns, and complaints to appropriate CD 13 staff and City Departments to ensure that constituents’ needs are met. This also includes monitoring the progress of assigned constituent cases.
Working across teams to ensure that CD13 constituents and stakeholders are provided with the necessary resources, high quality constituent services, and information about the Council Office priorities and activities.
Identifying and driving neighborhood priorities in accordance with district wide priorities.
Working creatively to problem solve on behalf of constituents and identify governmental and non-governmental solutions to neighborhood concerns.
Attending community meetings and events, including during evenings and weekends.
This position will be located in either the Echo Park or Hollywood district office
Ideal qualifications include:
1+ years experience working as a field deputy or case worker/case manager with an elected office.
Diligence, high ethical standards, focus, flexibility, a capacity for hard work, and a willingness to work closely with multiple team members.
Experience representing an elected official, political candidate, community organization or business to a group of community stakeholders, where it was their responsibility to effectively communicate a public narrative.
Experience in and/or understanding of community organizing.
Fluency in communicating in Spanish is a plus.
Current California Driver’s License and auto insurance are necessary for assignments requiring use of city vehicles.
The position is full-time and exempt from civil service. Salary range is $68,000 - $72,000, commensurate with experience.
To apply visit bit.ly/fielddep13
In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf.
The City of Los Angeles values diversity, equity and inclusion in its workforce. We encourage any and all qualified individuals to apply, regardless of their racial or ethnic background, sex, gender identity or any other protected background.
Part-Time Communications Intern
To apply, visit bit.ly/commsintern13
The Office of Councilmember Hugo Soto-Martínez is seeking a thoughtful, hard-working, and compassionate team member to work in a collaborative, fast-paced environment as a Communications Intern.
The ideal candidate should demonstrate a commitment to racial and economic justice, some experience with social media/communications, and a strong understanding of the diverse communities and neighborhoods within CD 13.
Starting at 20 hours/week and $25/hour.
Duties include, but are not limited to:
Digital
Update website copy/structure/design
Post newsletter weekly on website
Send out weekly comms debriefs with clips, comms updates, and metrics.
Translate content from English to Spanish
Social Media
Design graphics/images for social media
Draft social media posts in both English and Spanish
Assist communications team with miscellaneous social media projects
Constituent Services
Respond to inquiries from constituents via social media
Manage the office’s mail correspondence system that we use to alert constituents about changes in their community, with assistance from the communications team
Assist communications, field, and admin teams with certificate and presentation requests
The ideal candidate should have experience in the following
Strong graphic design skills.
Exceptional written, verbal, and visual communication skills in both Spanish and English.
Strong attention to detail.
A capacity for hard work, and a willingness to collaborate with others.
Enthusiasm for and some familiarity with local politics and municipal policy.
Experience in project management, graphic design, or other communications-related fields is a plus.
To apply, visit bit.ly/commsintern13
In accordance with Los Angeles City Ordinance 187134, candidates must meet the minimum requirement of being fully vaccinated against COVID-19 or receive an exemption and report their vaccination status prior to being hired by the hiring City department. The ordinance is available at
https://clkrep.lacity.org/onlinedocs/2021/21-0921_ord_187134_8-24-21.pdf
The City of Los Angeles values diversity, equity and inclusion in its workforce. We encourage any and all qualified individuals to apply, regardless of their racial or ethnic background, sex, gender identity or any other protected background.